MOUDY FITRIA RESPATI; BEBY KARINA FAWZEEA; YENI ABSAH. ANTECEDENTS OF CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY AT SHELL JAKARTA GAS STATION. International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET), [S. l.], v. 4, n. 9, p. 1488–1499, 2025. DOI: 10.54443/ijset.v4i9.873. Disponível em: http://www.ijset.org/index.php/ijset/article/view/873. Acesso em: 2 apr. 2026.